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FAQ

Q

 What trade terms do you support?

A

EXW/FOB

Q

Can I be an agent of INNOCN/Titan Army?

A

Yes, Innocn is our overseas brand. Our website is responsible for the processing of bulk purchase orders, and the INNOCN website (plus the external link www.innocn.com) is responsible for B2C commodity transactions.

Q

How many MOQ’s for custom monitors?

A

Our company stipulates that the minimum order quantity for OEM orders is 500pcs, and high-end differentiated orders are 300pcs. For inquiries about specific models, please submit the form to contact us.

Q

I have ordered a sample of the monitor, how long will it take to receive the goods?

A

2-3 weeks, sample production is from material preparation, picking, inspection, production and inspection, and testing can be completed. We produce every product seriously, for the quality of your product, please be patient.

Q

Can I customize the monitor with camera and with microphone?

A

Yes, the OLED and MiniLED displays in the new products launched on July 29, 2022 are equipped with cameras and microphones. Please contact us for details and follow our LinkedIn account.

Q

Can I make a monitor with my own brand?

A

Yes, we have been committed to helping local brands in other countries grow and have rich experience in this regard. And have in-depth research on the display market in many countries, which can help the company develop rapidly.

Q

Do you offer free shipping of wholesale monitor?

A

Unfortunately, no. we do not provide free computer monitor samples, the prototypes need to be purchased. For any sample, we are separated from bulk goods, specially purchased raw materials and customized, and pass strict inspection to ensure the quality of the sample before sending it to customers.

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